Customer Service

Purchasing

 

Purchasing the products can be done using a credit card or PayPal.  We accept Visa, Mastercard, American Express and Discover card.  If you prefer to email us your order, please send your request to This e-mail address is being protected from spambots, you need JavaScript enabled to view it  

Your credit card will be charged in United States Dollar.

We can also call you to take your order if you are lazy, sorry, we mean, if it is more convenient for you :) .  Please email us your phone number and the best time to call.  Thanks.

 

TSZ Cosmetics

10613 SE 186th St
Renton, WA 98055

Tel:  425-329-3381   

This e-mail address is being protected from spambots, you need JavaScript enabled to view it

 If you find the products to be defective, we must be notified before you return the product(s) to us.  The customer must have a reference number before returning the products.  No refund of cash or credit card charge back will be given for defective or non defective products.  If the product has a manufacture defect and is still under warranty, it will be repaired or a new replacement product will be given.  The customer will be responsible for the shipping fee to our company, and TSZ Cosmetics will be responsible for the shipping fee back to the customer.  Insurance must be purchased by the customer and TSZ Cosmetics to cover the full value of the product(s) should they get lost or damaged in transit.  Product(s) must be returned to TSZ Cosmetics within 10 days of receiving the reference number.

 

To save you money, we ship our products from either our United States warehouse in Renton, WA (zip code 98055) using the United States Post Office, or we can ship from Taiwan.  You will be presented with the most economical option during the checkout process.

If you have questions about shipping, please don't hesitate to contact us at  This e-mail address is being protected from spambots, you need JavaScript enabled to view it for an immediate response.  Thank you.

In the United States, only customers in Washington State have to pay tax...sorry about that.  International clients are responsible for custom's tax and any other tax from their country...sorry about that too.

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